Professional Development

Myers Briggs Type Indicator


Using the Myers Briggs Type Indicator tool for self analysis in an activity based session.  Individuals find out:-

  • understanding of the MBTI model;
  • gain a reported type from the MBTI personality test;
  • self assess to make a detailed assessment of own personality type test;
  • develop a deeper understanding of own style and impact in the workplace and on others;
  • use the insights from MBTI as a basis to review current challenges faced by the team

Self Management


Basic professionalism can make or break customer relationships.  The course is best delivered over a period of time and will help your employees focus on their professionalism by understanding the importance of: 

  • Personal Branding
  • Communication
  • Myers Briggs Type Indicator
  • Learning Styles
  • Problem Solving
  • Dealing with Difficult Situations

Conflict Management


 A time to focus on dealing with conflict inside and outside of work.  Elements covered could be:-

  • What are honest conversations?
  • Building rapport and trust
  • Handling difficult employee conversations
  • Giving constructive feedback
  • Giving criticism
  • Defining situations where correcting performance conversations are appropriate
  • Focusing on outcomes
  • Providing Support
  • Upward Feedback

Team Building


One of the popular team building sessions is based around Boomwhaking.

As well as being fun, the outcomes of the session will link directly into identifying natural leadership and communication.

The Boomwhacker sessions are engineered to focus on motivation of existing teams and colleagues.

Time & Organisation


Designed to help experienced people to prioritise and control their own personal goals or workload in an organised way.

It will enable individual attendees to answer that question 'What is Time Management?' and look at the way in which they organise their work, whilst making suggestions on ways to improve with practical examples.

Customer Experience


The importance of Customer Experience for both internal and external interaction with a focus on retaining customers to improve business profitability and customer trust.

We look into the importance of brand and how awareness of it can make a difference to customer decisions, helping with the positive outcomes of sale and service.

A chance to share positive and negative experiences and some time to become the customer and explore the sales/service provided. 

Professional Development Overviews

For more information on the recently delivered professional development training programmes or professional development courses and some overview examples, please click on the options below.

All courses are developed as bespoke courses to ensure they fit your business requirements.