Sales, Negotiation & Persuasion

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There is need for negotiation and persuasion during our working lives, whether it is with suppliers, customers or colleagues and the absence of effective skills can be to the detriment of your organisation. This course will help to develop your skills ensuring longer-lasting effective relationships and generating sales from them. 

Course Content

• What is Negotiation?
• What is Persuasion?
• How do they work together?
• What happens right now at work?
• The Persuasion Tools Model
• Negotiation Skills
• Improving Negotiation
• Negotiation Questionnaire
• Negotiation Activity
• Summary and Close