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Elevate your career with dynamic, expert-led training designed to sharpen your communication, problem-solving, and critical thinking skills. Unlock your potential with practical tools and strategies that boost confidence, enhance performance, and accelerate career growth.
Using the Myers Briggs Type Indicator tool for self analysis in an activity based session.
Designed to help experienced people to prioritise and control their own personal goals or workload in an organised way.
The importance of Customer Experience for both internal and external interaction with a focus on retaining customers to improve business profitability and customer trust.
While some stress is a normal part of life, excessive stress interferes with your productivity and reduces your physical and emotional health.
Basic professionalism can make or break customer relationships. The course is best delivered over a period of time and will help your employees focus on their professionalism.
As well as being fun, the outcomes of the session will link directly into identifying natural leadership and communication.
This session on conflict can have a devastating effect on productivity, morale, teamwork and ultimately your organisation.
Exploring neurodiversity, cognition, mental health, and all forms of change. These workshops and learning experiences are designed to help leaders demystify how people think and inspire confidence.
There is need for negotiation and persuasion during our working lives, whether it is with suppliers, customers or colleagues and the absence of effective skills can be to the detriment of your organisation.
Networking can be quite arduous and a place of the unknown! Do I stand the right way? How do I speak – do they speak first?
This one-day develops the core competencies that managers and HR professionals require to resolve workplace disputes.
This session is for managers who are responsible managing staff who require an understanding of HR basics.
This session will allow individuals to explore how effective communication works and the importance of active listening and questioning techniques.
Appraisals that are delivered often can be a terrific forum for review, development and communication with employees.
To help participants to understand self confidence, but also help people gain focus on outcomes in their lives.
The Train the Trainer course has been designed to help inexperienced internal staff to deliver in-house workshops.
An interesting course designed to enable personnel to develop their team skills in managing difficult situations and possible areas of conflict as a means of improving efficiency and effectiveness within the organisation.
Change is an inevitable process in today’s business world with some people embracing it and others shying away from it.
This session participants will understand what Equality, Diversity and Inclusion is and how this plays an important part in the world of work.
This session allows individuals to focus on the importance of organisational culture and how the mission, vision and values help shape the people and behaviours in an organisation.
Switch Direction Group Ltd, Ipswich, Suffolk
enquiries@switchdirection.co.uk
Company No. 16175629
VAT No. 484 6279 47
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