Professional Development
Elevate your career with dynamic, expert-led training designed to sharpen your communication, problem-solving, and critical thinking skills. Unlock your potential with practical tools and strategies that boost confidence, enhance performance, and accelerate career growth.
Personality Profiling
Personality Profiling
Personality Profiling
Using the Myers Briggs Type Indicator tool for self analysis in an activity based session.
Time & Organisation
Personality Profiling
Personality Profiling
Designed to help experienced people to prioritise and control their own personal goals or workload in an organised way.
Customer Experience
Personality Profiling
Understanding & Managing Stress
The importance of Customer Experience for both internal and external interaction with a focus on retaining customers to improve business profitability and customer trust.
Understanding & Managing Stress
Understanding & Managing Stress
Understanding & Managing Stress
While some stress is a normal part of life, excessive stress interferes with your productivity and reduces your physical and emotional health.
Self Awareness
Understanding & Managing Stress
Self Awareness
Basic professionalism can make or break customer relationships. The course is best delivered over a period of time and will help your employees focus on their professionalism.
Team Building
Understanding & Managing Stress
Self Awareness
As well as being fun, the outcomes of the session will link directly into identifying natural leadership and communication.
Conflict Management
Sales, Negotiation & Persuasion
Thought through Diversity
This session on conflict can have a devastating effect on productivity, morale, teamwork and ultimately your organisation.
Thought through Diversity
Sales, Negotiation & Persuasion
Thought through Diversity
Exploring neurodiversity, cognition, mental health, and all forms of change. These workshops and learning experiences are designed to help leaders demystify how people think and inspire confidence.
Sales, Negotiation & Persuasion
Sales, Negotiation & Persuasion
Sales, Negotiation & Persuasion
There is need for negotiation and persuasion during our working lives, whether it is with suppliers, customers or colleagues and the absence of effective skills can be to the detriment of your organisation.
Networking: Getting to Grips!
Sales, Negotiation & Persuasion
Networking can be quite arduous and a place of the unknown! Do I stand the right way? How do I speak – do they speak first?
Workplace Mediation
This one-day develops the core competencies that managers and HR professionals require to resolve workplace disputes.
HR for Non-HR Managers
This session is for managers who are responsible managing staff who require an understanding of HR basics.
Effective Communication
Effective Communication
Effective Communication
This session will allow individuals to explore how effective communication works and the importance of active listening and questioning techniques.
Delivering Appraisals
Effective Communication
Effective Communication
Appraisals that are delivered often can be a terrific forum for review, development and communication with employees.
Self Confidence
Effective Communication
Train the Trainer
To help participants to understand self confidence, but also help people gain focus on outcomes in their lives.
Train the Trainer
Train the Trainer
Train the Trainer
The Train the Trainer course has been designed to help inexperienced internal staff to deliver in-house workshops.
Assertiveness
Train the Trainer
Change Management
An interesting course designed to enable personnel to develop their team skills in managing difficult situations and possible areas of conflict as a means of improving efficiency and effectiveness within the organisation.
Change Management
Train the Trainer
Change Management
Change is an inevitable process in today’s business world with some people embracing it and others shying away from it.
Equality, Diversity & Inclusion
Equality, Diversity & Inclusion
Equality, Diversity & Inclusion
This session participants will understand what Equality, Diversity and Inclusion is and how this plays an important part in the world of work.
Organisational Culture
Equality, Diversity & Inclusion
Equality, Diversity & Inclusion
This session allows individuals to focus on the importance of organisational culture and how the mission, vision and values help shape the people and behaviours in an organisation.