The terms and conditions specified below are a complete statement of the legally binding agreement between the parties and supersede all prior discussions, correspondence and representations made prior to the date of booking unless otherwise agreed to and evidenced in writing by both parties and shall apply from such date as the booking is accepted by the Corporation/Company.
The client will take all reasonable steps to safeguard the personnel or representatives of Switch Direction when on client premises as well as any property brought on such premises for the purpose of providing the course/programmes.
Copyright and all intellectual property rights for all course materials shall remain the property of Switch Direction. The customer agrees not to reproduce, sell, or hire course materials and not to use such materials except for the purposes of post course reference.
Courses are owned by Switch Direction, and permission to reuse courses and or Development Programmes will be permitted upon agreement from the creator.
Cancellation policy (over 20 days notice)
No charges will apply if any contracted course or courses are rescheduled or cancelled by the client over 20 days prior to the course date(s)
Cancellation policy (between 11 days & up to 20 days notice)
50% of the course will be charged for administration if any contracted course or courses are rescheduled or cancelled by the client between 11 days and less than 20 days prior to course date(s)
Cancellation policy (under 10 days notice)
Based upon the agreed day rate at the time, a 100% charge per course will be levied in the event of any course or courses (including modular programmes) being rescheduled or cancelled by the client any time during the 10 days prior to the course date(s)
The terms and conditions set out herein represent a complete statement of the agreement between the parties and supersede any previous issue.