Conflict Management

Conflict can have a devastating effect on productivity, morale, teamwork and ultimately your organisation. This training workshop does not promise to end all conflict, that is impossible, but will give you a proven approach and the relevant skills you can easily use whenever conflict arrives.

Course Objectives

Understand the root cause of all conflict

How to resolve conflict, through Conflict Management

How to anticipate conflict emerging in a team situation

How to use conflict to your advantage

Identify and deal with behaviours which trigger conflict

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