Conflict Management

Overview

Conflict can have a devastating effect on productivity, morale, teamwork and ultimately your organisation. 

This training workshop does not promise to end all conflict, that is impossible, but will give you a proven approach and the relevant skills you can easily use whenever conflict arrives.

Content

• Understand the root cause of all conflict
• How to resolve conflict, through Conflict Management
• How to anticipate conflict emerging in a team situation
• How to use conflict to your advantage
• Identify and deal with behaviours which trigger conflict

Outcomes

To have a deeper understanding as to why conflict can start and some ideas on how to help diffuse it.