Description
Course Content
By the end of the course, participants will:-
- Identify the business and personal benefits of training;
- Understand why and how people learn, including different learning styles;
- Understand the core components of the training cycle;
- Plan, prepare and deliver a short piece of training;
- Understand techniques for dealing with difficult situations.
This accelerated course combines theory based learning with supportive practical exercises and role play scenarios.
- How and why people learn
- Learning styles
- Knowledge, skills, attitude
- The training cycle
- Assessing, planning, carrying out and evaluating training
- Planning training
- Structure/content
- Logistics
- Carrying out the training
- Know your audience
- Trainer tools and aids
- Communication skills
- Dealing with difficult situations
- Running a short training session


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