Assertiveness (21/04/2026 - Afternoon)

Assertiveness (21/04/2026 – Afternoon)

£97.50

Overview

An interesting course designed to enable personnel to develop their team skills in managing difficult situations and possible areas of conflict as a means of improving efficiency and effectiveness within the organisation.  Ensuring you and your colleagues have win-win situations will enable you and the team to move forward quickly during those stressful times at work.

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Description

Course Content

  • What is Assertiveness?
  • An insight to your behaviour
  • Deciding what you want
  • Being clear and specific
  • Knowing when to listen
  • It’s OK to say ‘No’
  • Looking for workable compromises
  • Avoiding negative attitudes
  • The want to win

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Event Details

Date: 21/04/2026

Start time: 13:30 GMT

End time: 16:30 GMT

Venue: Tattingstone, Ipswich

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