Microsoft Outlook

Overview

A comprehensive hands-on training course covering all the features of Outlook enabling delegates to understand how to take advantage of all the features in Outlook: manage email, calendar, contacts and tasks.

Content

Composing and sending email

• Composing and sending an email message
• Working with hyperlinks
• Attaching a file to a message
• Saving unfinished messages

Receiving email

• Receiving and reading email
• Replying to and forward a message
• Opening an attachment
• Printing a message
• Deleting a message

Working with email

• Understanding items
• Using the navigation pane
• Viewing the to-do bar
• Using the reading and people panes
• Flagging a message for follow-up
• Using colour categories
• Sorting messages
• Advanced email features
• Recalling a message

Using Out of Office assistant

• Inserting a signature
• Changing message format
• Delaying sending a message
• Dealing with junk email

Using the journal and notes

• Creating a journal
• Working with notes
• Working with contacts

Adding a contact

• Adding a sender’s email address to the contacts list
• Editing and deleting contacts
• Changing contact views
• Finding and organising contacts

Using the calendar

• Viewing the calendar
• Scheduling appointments and events 
• Editing and rescheduling appointments and events
• Working with meeting requests
• Setting and publishing free/busy appointment time
• Colour-coding calendar items
• Viewing calendars items
• Arranging calendar items
• Setting reminders
• Configuring calendar options
• Opening shared calendars
• Sharing your calendar
• Publishing your calendar on the internet

Working with tasks

• Adding a new task
• Attaching an item to a task
• Assigning a task
• Monitoring tasks
• Printing a task
• Completing a task

Organising and finding information

• Exploring the folder list
• Creating and Managing folders

Creating Output

• Previewing the Presentation in Black and White
• Printing a presentation
• Creating and Printing Notes Pages
• Printing Handouts