Business Operations Management

Skills Development 1

This course will help learners gain an understanding of writing assignments and conducting research. A full outline of what is expected in the first year of study will be given as well as the introduction to Individual Learning and Development Plans. The course will focus on Harvard referencing for assignment writing as well as ways to lay out and write a good assignment. It will also encourage individual and group communication by creating and delivering presentations.

Classroom Hours: 16 hours
Tutor Hours: 32 hours
Private Hours: 152 hours

20 Credits

Introduction to the development program with
a focus on:-
• how to write assignments/presentations
• how to reference appropriately
• individual Learning and Development Plans

Service Skills for Work

This series of courses will help learners focus on the sector they work in, the place of work and their individual work role as well as the importance of Training and Development in the business. It will help learners understand the importance of transferable skills in the workplace, whilst the importance of constructing and developing a workrelated action plan to help individuals focus on the
skills needed to perform well. A focus on creating a business from scratch, looking at all the functions and functionalities and how marketing a business can play an important part in ensuring the business is successful.

Classroom Hours: 16 hours
Tutor Hours: 32 hours
Private Hours: 152 hours

20 Credits

Performance Management & Influencing Skills
How to Train & Coach People
Understanding Business

Organisation in its Environment

These courses will see learners focus on their industry. There will be a focus on environmental factors with the learners creating a SWOT/PESTLE analysis. It will give learners the chance to focus on stakeholder’s responsibilities from both an internal and external basis.

Lastly, and through research trends will be identified in both sectors and analysed to see how they could be used within thebusiness.

Classroom Hours:
Tutor Hours: 28 hours
Private Hours: 172 hours

20 Credits

Organisation in its Environment (Part 1)
Organisation in its Environment (Part 2)

Organisational Management

This series of courses will help with understanding the influences on behaviour at different levels. There will also be a focus on Human
Resource management with a focus on the Myers Briggs Type Indicator and focusing on how people interact. Lastly, a focus on Leadership and Management theories and how they can help understanding and managing human behaviour in the workplace.

Classroom Hours: 36 hours
Tutor Hours: 12 hours
Private Hours: 152 hours

20 Credits

Myers Briggs Type Indicator in a Business
Operational Role
Leadership & Management with a focus on
Motivation
9. Dealing with Difficult People and Conflict
Management

Financial Resourcing

This course will see learners focussing on their own business finances with information on cashflow, budgeting and information on regulative bodies and how financial data can be used. Researching practical concepts that have an impact on business growth and its maintenance, including the VAT structure, Profit vs Loss and the practicalities of a working Cash Flow.

Classroom Hours:
Tutor Hours: 24 hours
Private Hours: 176 hours

20 Credits

Finance for Non-Finance Managers

Business Information Systems

These courses will see learners focussing on their own business systems. Learners will be asked to analyse a range of ways to collect,
evaluate and apply information and data to better inform business decision making at an operational level. Review of Individual Learning Plans with each learner and allow them time to complete it with guidance from tutors.

Classroom Hours:
Tutor Hours: 24 hours
Private Hours: 176 hours

20 Credits

Business Information Systems
Business Continuity Plans