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Microsoft Outlook

Overview

A comprehensive hands-on training course covering all the features of Outlook enabling delegates to understand how to take advantage of all the features in Outlook: manage email, calendar, contacts and tasks.


Content

Composing and sending email

  • Composing and sending an email message
  • Working with hyperlinks
  • Attaching a file to a message
  • Saving unfinished messages

Receiving email

  • Receiving and reading email
  • Replying to and forward a message
  • Opening an attachment
  • Printing a message
  • Deleting a message

Working with email

Understanding items

Using the navigation pane

Viewing the to-do bar

Using the reading and people panes

Flagging a message for follow-up

Using colour categories

Sorting messages

Advanced email features

Recalling a message

Using Out of Office assistant

  • Inserting a signature
  • Changing message format
  • Delaying sending a message
  • Dealing with junk email

Using the journal and notes

  • Creating a journal
  • Working with notes
  • Working with contacts

Adding a contact

  • Adding a sender’s email address to the contacts list 
  • Editing and deleting contacts
  • Changing contact views
  • Finding and organising contacts

Using the calendar

Viewing the calendar

Scheduling appointments and events 

  • Editing and rescheduling appointments and events 
  • Working with meeting requests 
  • Setting and publishing free/busy appointment time
  • Colour-coding calendar items 
  • Viewing calendars items
  • Arranging calendar items
  • Setting reminders
  • Configuring calendar options
  • Opening shared calendars
  • Sharing your calendar
  • Publishing your calendar on the internet

Working with tasks

  • Adding a new task
  • Attaching an item to a task
  • Assigning a task
  • Monitoring tasks
  • Printing a task
  • Completing a task

Organising and finding information

  • Exploring the folder list
  • Creating and Managing folders

Creating Output

  • Previewing the Presentation in Black and White
  • Printing a presentation
  • Creating and Printing Notes Pages
  • Printing Handouts

Learn More

All courses delivered by Switch Direction come with access to an online portal containing course materials after the session incorporated into the day rate below.


£145 (+VAT) per person

One Day Course

Book Now

Switch Direction Group Ltd, Ipswich, Suffolk

enquiries@switchdirection.co.uk

01473 924242


Company No. 16175629

VAT No. 484 6279 47

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