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Microsoft Outlook

Overview


A comprehensive hands-on training course covering all the features of Outlook enabling delegates to understand how to take advantage of all the features in Outlook: manage email, calendar, contacts and tasks.


Course Objectives / Content


Below is an overview of the topics that are covered:-


Composing and sending email


Composing and sending an email message

Working with hyperlinks

Attaching a file to a message

Saving unfinished messages


Receiving email


Receiving and reading email

Replying to and forward a message

Opening an attachment

Printing a message

Deleting a message


Working with email


Understanding items


Using the navigation pane


Viewing the to-do bar


Using the reading and people panes


Flagging a message for follow-up


Using colour categories


Sorting messages


Advanced email features


Recalling a message


Using Out of Office assistant

Inserting a signature

Changing message format

Delaying sending a message

Dealing with junk email


Using the journal and notes


Creating a journal

Working with notes

Working with contacts


Adding a contact


Adding a sender’s email address to the contacts list 

Editing and deleting contacts

Changing contact views

Finding and organising contacts


Using the calendar


Viewing the calendar


Scheduling appointments and events 

Editing and rescheduling appointments and events 

Working with meeting requests 

Setting and publishing free/busy appointment time

Colour-coding calendar items 

Viewing calendars items

Arranging calendar items

Setting reminders

Configuring calendar options

Opening shared calendars

Sharing your calendar

Publishing your calendar on the internet


Working with tasks


Adding a new task

Attaching an item to a task

Assigning a task

Monitoring tasks

Printing a task

Completing a task


Organising and finding information


Exploring the folder list | Creating and Managing folders


Creating Output


Previewing the Presentation in Black and White / Printing a presentation;

Creating and Printing Notes Pages;

Printing Handouts.

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