Appraisals - Delivering Performance

Overview

Delivering Performance Appraisals often can be a terrific forum for review, development and communication with employees. They give people at work the well deserved time out they need to find out about their performance whilst giving then a chance to air any problems they may have had to face during their working day.

Course Content

• A look at the types of work appraisals
• Setting your expectations 
• Some effective ways to measure performance 
• Giving effective feedback and building confidence and morale 
• Setting achievable goals and expectations 
• Supporting other people's development 
• Using acknowledgement and praise 
• Dealing with issues as they arise and escalated problems 
• Seeing things from other points of view 
• Dealing with yours and other people's feelings 
• Dealing with difficult or tricky people 
• What to do when the goal posts change

Outcomes

Each delegate will receive individual feedback and will be asked to complete a personal action plan to identify key changes to implement and skills to practice.