Description
Overview
Being an effective communicator takes real skill and lies at the heart of effective business communication and individual interpersonal skills.
Course Content
The session will allow individuals to :-
- describe different types of communication and how they are used in the workplace
- recognise the skills required for effective communication
- understand the impact that communication can have on how people are perceived by others
- identify how effective communication can overcome challenges in the workplace
- reflect on current personal communication skills and how these can be developed and used more successfully.
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