Quality of Learning

Quality of  learning for us at Switch Direction is of utmost importance.


How do you ensure that the learning is being implemented back at work?


Attending training helps individuals to understand the need for an habitual change. With any type of development we like to help support and nurture relationships with clients and will propose, support or develop a way for the learning experiences delivered to be encapsulated in the workplace.


Take a look below at how we have helped our clients so far.

Professional Development Testimonials

Ash Sargent, Motor Claims Handler at Hiscox

"With an overall passion for coaching, developing and seeing the potential in everybody, the SD sessions are always very interactive and you know you will come away with something new.


The MBTI is now an invaluable way of assessing my own way of thinking and working.  It's helped me understand me, who I am working with and how to approach them to meet their needs whilst satisfying my own."

Comments from delegate feedback:-

  • The Project Management training delivered, helped identify issues in our current process and procedures  The training session became a well guided discussion looking into ways of developing further.
  • Really enjoyed the Time & Organisation course.  Very good group of people to learn with.  Nice relaxed session.  From the session I have implemented daily lists and using colours to code my tasks in order of priority.
  • From the Customer Experience training I learnt that clarity on good techniques can be easily implemented.  What can often be a boring topic was made very informative and fun to learn about.

Leadership & management Testimonials

Why not join in the good news

"The Talent Management Programme provided by Switch Direction was outstanding.


Not only did it offer great value for money, we also had the option for our employees to work towards nationally endorsed qualifications - so great training for our staff, with access to a qualification that strengthens their belief in what they do.


Since the training, we have had nothing but great things from the people we developed."

Comments from delegate feedback:-

  • All aspects of the training were thought provoking and insightful.
  • As a group, we especially liked the apprentice style activity.  It made us think about how a business is built and all the elements needed to help run it.
  • Getting to know the differences between leadership & management was interesting and working out what my style is.
  • I liked working out what makes me tick and how others may percieve me at work  It also helped me to understand my brand and what I need to do to help strengthen it.
  • I liked the option of gaining a recognised qualification at the end.  It makes all of the work put in, worthwhile when you get your certificate.

Computer Training Testimonials

Brigette Currin, Coordinator at TechEast

"It was refreshing to attend an Excel training course with Dan. Not only was he friendly, yet professional, but he was also accommodating to each candidates needs on the course.


His patience and willingness to understand our individual requirements and explain how to use Excel appropriately was greatly appreciated. It was good to come away from the course able to proceed with confidence."

Freya Green, Administration & Support Officer at Suffolk Sport

"Thank you for the training you provided, everyone in our team has come away with improved skills on Excel as well as having enjoyed learning with you too.


We really appreciate your help and look forward to any more training that we may have with you."

Comments from delegate feedback:-

Great, exciting and good to learn new things, including basic tips.

Formulas and easier methods of sorting data were very useful to learn.

Conditional Formating was a great tool to learn.  Surprisingly exciting! Very informative.

The SharePoint training delivered was excellent as was the feedback on developing our sites.  The trainer knew his product and adapted to the groups needs very well.